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Bekke said in August 30th, 2008 at 10:00 am

Aha! You fixed the problem. I just wanted to add this post how I experienced this potential disaster. First Walt called me and told me the server had crashed and his IP had been blocked. He was ecstatic when I told him I could access the server control panel and was able to unblock his IP. Everything seemed good.

About five minutes later, he calls again. He says, “It’s all gone.” This in a tone of voice that he might use to announce that the end of the world is upon us.

What followed was a half-panicked Walt (okay, more than half–he sounded like he was on the verge of tears) pondering what could have caused this and if we really were as screwed as it seemed we were. I was trying to remain positive by considering the possibility that the files were all there *somewhere*. After a few minutes of this, Walt decides to contact cPanel support.

About ten minutes later, he calls again and tells me I was right and he’d found the files.

This all happened while I was crazy jet lagged and watching Hellboy with my husband. I don’t know why I didn’t manage to have a panic attack myself, but that came afterwards, when I considered the ramifications of us losing everything. I imagine it would be the death knell of DFM and AR, because if we’d lost the databases, anyone with a blog would be pissed beyond reparation. And that’s not even considering what a nightmare it would be to lose all our newsletter lists!!!!

We need a backup system. Now.

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Walt said in August 30th, 2008 at 10:12 am

Well, we did have a backup system in case of a hardware crash, but not a software corruption, which might have corrupted any backup as well… Thus my thinking. But yes, in this case we could have had that for a backup.

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Alison said in August 30th, 2008 at 10:59 am

(okay, more than half–he sounded like he was on the verge of tears)

He was.

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